Terms of service

Last updated: August 26, 2026

Welcome to Sauna-Infrared. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. About Our Website

Sauna-Infrared provides products for purchase through our online store. We reserve the right to update, modify, suspend, or discontinue any part of our website or services at any time.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information on our website are accurate.

However:

Product colors and appearance may vary depending on your device or screen.
Product availability may change without notice.
We reserve the right to correct errors, inaccuracies, or omissions.
We may limit quantities available for purchase.

We do not guarantee that every product description or website content will always be complete, accurate, or current.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that we have accepted your order.

We reserve the right to refuse or cancel an order where permitted by law, including in cases of suspected fraud, pricing errors, product availability issues, or incorrect order information.

If we cancel an order after payment has been taken, we will provide an appropriate refund.

4. Prices and Payment

All prices displayed on our website are subject to change without notice.

You agree to provide accurate billing and payment information when placing an order.

Payment must be successfully received before an order is processed and shipped.

Any applicable taxes, duties, or charges will be handled in accordance with applicable law and may be displayed at checkout or charged separately where applicable.

5. Shipping and Delivery

We currently ship to customers in the United States and United Kingdom.

Our estimated delivery time is 3–5 business days after processing. Delivery times are estimates and are not guaranteed.

For more information, please refer to our Shipping Policy.

We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, customs delays, public holidays, or other unforeseen events.

6. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.

Nothing in these Terms limits or excludes any consumer rights that cannot legally be limited or excluded under applicable law.

7. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Interfere with the operation or security of the website.
Copy, reproduce, or commercially exploit website content without permission.
Upload malicious software, viruses, or other harmful material.
Use automated systems to improperly access or collect information from the website.

We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.

8. Intellectual Property

Unless otherwise stated, the content on this website, including text, logos, graphics, images, product descriptions, design, and other materials, belongs to or is licensed to Sauna-Infrared.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without our prior written permission, except where permitted by law.

9. User Reviews and Content

If you submit a review, photograph, comment, or other content to our website, you are responsible for ensuring that you have the right to submit it.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and publish that content for business and marketing purposes, where permitted by law.

We reserve the right to remove content that is unlawful, misleading, offensive, fraudulent, or otherwise inappropriate.

10. Health and Product Information

Our products and website information are not intended to diagnose, treat, cure, or prevent any medical condition unless expressly stated and legally permitted.

Product information should not be considered medical advice. Customers should use products according to the manufacturer's instructions and applicable safety guidance.

If you have questions about whether a product is appropriate for you, consult a qualified healthcare professional before use.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics providers, and other technology services.

Third-party services may have their own terms and privacy policies, and we are not responsible for services outside our reasonable control.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.

We may temporarily suspend access for maintenance, upgrades, security reasons, or other operational requirements.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Sauna-Infrared will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights or liability for death or personal injury caused by negligence where such limitation would be unlawful.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.

This provision does not apply where prohibited by applicable consumer protection law.

15. Governing Law

These Terms will be governed by the laws applicable to the relevant transaction and your applicable consumer rights.

Nothing in these Terms is intended to deprive consumers in the United Kingdom or United States of mandatory rights or protections provided by applicable law.

16. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.